Legal

Privacy Policy

Last updated: May 2025

This Privacy Policy explains how HarDinStrong collects, uses, stores, shares, and protects personal data when you use hardinstrong.com and the related fitness, wellness, and subscription services we provide (collectively, the "Services"). By using the Services or providing your information to us, you acknowledge that your information will be handled in accordance with this Privacy Policy.

Information We Collect

We may collect the following categories of information:

• Identity and contact data - your full name, email address, phone number, and other registration details you provide when signing up, subscribing, or contacting us.
• Subscription and transaction data - the subscription plan selected, transaction reference details, billing metadata, and payment status. We do not store your full card or bank details - these are processed directly by Razorpay.
• Communications and support data - messages, enquiries, complaints, feedback, and communications submitted through the site, email, or other channels.
• Technical and usage data - browser type, device type, IP address, pages accessed, session logs, and analytics information through standard website technologies.
• Health and mobility information voluntarily provided - if you voluntarily share information about injuries, health conditions, or exercise restrictions, we process this only to assess suitability, modify programs, or manage risk.

How We Use Your Information

• To create and manage your account and deliver subscription services
• To send workout programs, scheduling information, and service-related communications
• To process payments and refunds through Razorpay
• To assess participation suitability based on health information you provide
• To analyse usage, improve the service, and develop business insights
• To send marketing communications where permitted, subject to your right to opt out
• To prevent fraud, enforce our rights, and comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share your information only with:

• Payment processors (Razorpay) for secure payment processing and refunds
• Technology and storage service providers who host or support our systems, subject to appropriate confidentiality controls
• Legal authorities where required by law or to protect rights, property, or safety
• Business restructuring counterparties if HarDinStrong undergoes a merger or acquisition, subject to lawful handling

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to maintain your account, process payments, resolve complaints, and comply with applicable law. If you request deletion, we will review and delete or anonymise data where appropriate, subject to any legal obligation to retain records.

Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, or destruction. However, no method of internet transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Your Rights

Subject to applicable law, you may have the right to access, correct, or delete your personal data; withdraw consent for marketing; and raise concerns about our processing. To exercise any of these rights, please contact us at contactushardinstrong@gmail.com.

Cookies

We and our service providers may use cookies to operate the site, remember preferences, and analyse usage. You may control or disable cookies through your browser settings, though this may affect certain site functionality.

Children's Privacy

We do not knowingly permit persons under 18 years of age to independently register an account. Any account must be registered and controlled by an adult. If we become aware that personal data of a child has been collected contrary to this Policy, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Continued use of our Services after changes constitutes acceptance of the revised policy.

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